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Mapping a Network Drive

When I try to launch Grapevine I get the following error message.  "Cannot find the working folder."  
 
A networked Grapevine client requires a network drive that 'points' to files on the Grapevine server.  It is not uncommon for a network drive to 'disappear' when windows restarts.  This can happen for many different reasons depending on the version of Windows you are running and how it is configured.  The solution to this problem is always the same.  The network drive must be re-established before you can run Grapevine

Mapping a Network Drive

Unfortunately mapping a network drive can be slightly different in different versions of Windows.  Below is a step by step explanation how to re-map a drive in Windows XP.   If you have a different version of Windows you can still follow these steps but your screens may look a little different. 

  1. Find out what Drive Letter your Grapevine installation requires.   Typically clients are setup with a 'G' drive  (G for Grapevine) but not always.  To determine what drive letter your Grapevine requires you can right click on your Grapevine F&I icon on your desktop.  Select Properties, and in the CMD line the first letter will be the letter you need.
  2. Open up "My Network Places" on your desktop.  (In Windows 98 and earlier it is called "My Network Neighborhood").  This will list computers on your network.
  3. Find your Grapevine Server and double click its icon.
  4. You will see the network shares available on your Grapevine Server.  
  5. Right click on the network share that contains your Grapevin folder.
    1. You may have to do some searching for this.  Frequently the Grapevin folder is in a share called "c-drive", or just "Grapevin".  It may however be in a different network share.  
  6. Select "Map Network Drive".
  7. Assign the drive the letter that you determined in step 1.
  8. Close any open windows and try to start Grapevine.

If the error is not corrected please contact Data Consultants technical support at 1-800-284-8469.